Holidayz In Retreat

United Arab Emirates

Consumer reviews about Holidayz In Retreat


Rakesh
Wed, 12 Feb 20

One More Scammer in Dubai & Abu Dhabi

United Arab Emirates

Very very bad and disappointing experience , The Master Mind Sameena & Manoj Should be arrested & send behind the bars All the Victims should lodge a complain in AUH & Dubai Economics Dept against them. Also File a legal case in CID & Court its our hard earned money and they should not get away with it. Sales team namely shahab and guru kirat will commit every thing , they will even show you the available cruise for booking the package and when you go for actual booking they will give you alternatives with small cruise companies , they want to change your travel plans based on the availability with alternative irrespective of money you paid for some specific plans. I am struggling from last 3 months and they are not giving me committed package and not even returning the money, cc lady are very bad in communication and they don`t bother to hear what customer is talking. They are trained to just speak the recorded statements , never get into clutches of these people , no one from senior management will ever try to talk with you and resolve the paid. We have paid our hard earned money for family recreation but they are not bothered . They have not even given committed gifts which were welcome gift with be package. Sales team has stopped picking the phone also.

Arti
Wed, 18 Mar 20

Consumer reviews about Holidayz In Retreat

Mr. Rakesh, We are replying to you from Customer Care Department of Holidayz In Retreat Dubai. If you are our member Identify yourself by mentioning your membership number and contact number to help you further or resolve issue if any. Or you can email or contact us on Customer Care numbers. If you are our member then you will surely have them. However, this is a strong allegation on a very diligent and reputed company, we are also reporting the above to the cyber police to identify the online link since the company’s image and reputation is at stake. We are awaiting your reply eagerly to address your issues in our earnest capacity.




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